Return Policy
The Coop strives to keep prices low for our membership.
Minimizing the amount of returned merchandise is one way we do this.
If you need to make a return, please go to the 2nd Floor Service Desk.
REQUIRED FOR ANY RETURN
1. The Paid-In-Full receipt MUST be presented.
2. Returns must be handled within 30 days of purchase.
CAN I EXCHANGE MY ITEM?
No, we do not exchange items. You must return the merchandise and re-purchase what you need.
Can I Return My Item?
NEVER RETURNABLE
- Produce *
- Cheese *
- Books
- Calendars
- Juicers
- Sushi
- Bulk * (including Coop-bagged bulk)
- Seasonal Holiday Items
- Special Orders
- Refrigerated Supplements & Oils
* A buyer is available during the weekdays to discuss your concerns.
RETURNABLE ONLY IF SPOILED BEFORE EXPIRATION DATE
Packaging/label must be presented for refund.
- Refrigerated Goods (not listed above)
- Frozen Goods
- Meat & Fish
- Bread
RETURNABLE
- Items not listed above that are unopened and unused in re-sellable condition
The Coop reserves the right to refuse returns on a case-by-case basis. If you have questions, please contact a staff member in the Membership Office.